Landlord’s Feedback – 24024pro.com

*Thank you for entrusting us with the management of your property. We strive to provide the best service possible and are committed to continually improving our processes. Your feedback is invaluable to us, and we kindly request your input to help us better understand your needs and preferences as a landlord.

Communication:

*How satisfied are you with the communication between us? (Scale: 1-5)

*Were you kept informed about tenant inquiries, maintenance issues, and financial matters in a timely manner? (Yes/No)

*What methods of communication do you find most effective, and which ones need improvement?

Tenant Management:

*How would you rate our tenant screening process in terms of finding suitable tenants for your property? (Scale: 1-5)

*Were tenant concerns and issues addressed to your satisfaction? (Yes/No)

*Do you have any suggestions for improving our tenant management services?

Property Maintenance:

*Were maintenance requests handled promptly and efficiently? (Yes/No)

*How satisfied are you with the quality of maintenance work conducted on your property? (Scale: 1-5)

*Were there any recurring maintenance issues that require attention? If yes, please specify.

Financial Management:

*How satisfied are you with our financial reporting and accounting services? (Scale: 1-5)

*Were rent collection and disbursements handled accurately and on time? (Yes/No)

*Are there any areas for improvement in financial management processes?

Tenant Relations and Conflict Resolution:

*Were tenant disputes and conflicts managed effectively and resolved to your satisfaction? (Yes/No)

*How would you rate our ability to maintain positive tenant relations on your behalf? (Scale: 1-5)

*Do you have any suggestions for improving tenant relations and conflict resolution processes?

Overall Satisfaction and Recommendations:

*Overall, how satisfied are you with the services provided by our property management company? (Scale: 1-5)

*Would you recommend our property management services to other landlords? (Yes/No)

*Is there anything specific that could be done to improve our partnership and better meet your needs as a landlord?

Additional Comments:

*Please share any additional comments, suggestions, or feedback you have about our property management services.

Your feedback is essential in helping us improve our services and better serve your needs as a landlord. We appreciate your time and input in completing this questionnaire. If you have any further comments or if there's anything we can do to support you, please feel free to reach out.

Thank you for your continued trust in our property management services.

Warm regards,
Your Name/Property Management Company Name